Orders & Shipping

At Teck.pk, we are dedicated to providing a seamless and transparent ordering and shipping experience. Whether you’re making a single purchase or placing a bulk order, we ensure that your products are processed and delivered with efficiency and care.

Placing an Order

1. Simple Process:

   • Browse our website, select your desired products, and add them to your cart.
   • Proceed to checkout, where you can review your order, enter your details, and confirm payment.

2. Order Confirmation:

   • Once your order is placed, you will receive a confirmation email or SMS with your order details.
   • If we require additional information, our team will contact you promptly.

3. Payment Methods:

   • We accept multiple payment methods, including Bank Transfers, Easypaisa, JazzCash, and Cash on Delivery (where applicable).
   • Shipping charges may need to be paid in advance for confirmation.

Order Processing

• Orders are typically processed within 1-2 business days of confirmation.
• Bulk or custom orders may take longer to process.
• You will receive a notification when your order is dispatched.

Shipping Information

1. Delivery Options:

   • Standard Delivery: Available nationwide.
   • Express Delivery: For urgent orders (subject to availability).

2. Delivery Times:

   • Standard delivery typically takes 3-5 business days.
   • Remote areas may experience longer delivery times.

3. Shipping Costs:

   • Shipping costs are calculated based on the product’s weight, dimensions, and destination.
   • For orders above a certain value, we may offer free shipping (check current promotions).

4. Tracking Your Order:

   • Once dispatched, you will receive a tracking number via email or SMS to monitor your order’s progress.

Shipping Policies

1. Delivery Address:

   • Ensure that the delivery address provided is accurate and complete.
   • We are not responsible for delays caused by incorrect or incomplete addresses.

2. Failed Deliveries:

   • If delivery is unsuccessful due to customer unavailability or refusal, additional charges may apply for redelivery.

3. International Shipping:

   • Currently, Teck.pk only offers domestic shipping within Pakistan.

Order Cancellation

• Orders can be canceled before they are processed for dispatch.
• Once shipped, cancellations are not allowed.

Damaged or Incorrect Orders

1. Inspection on Delivery:

   • Please inspect your package upon delivery. If the product is damaged or incorrect, contact us within 48 hoursof receipt.

2. Resolution:

   • We will guide you through the process for replacements, refunds, or corrections based on our Returns Policy.

Bulk Orders

For orders of 10 or more units, contact us directly for custom pricing, shipping details, and special handling. Our team will ensure a smooth and efficient process for your bulk needs.

If you have further questions regarding orders or shipping, please reach out to our Customer Service team:

• Email: [email protected]
• Phone: +92-315-6906988

Thank you for shopping with Teck.pk, where we aim to make your experience convenient, reliable, and enjoyable!